You offer to remove my email address from your mailing list. How is this going to solve your problems? Your comment implies that you no longer believe the database you obtained to be a credible source of relevant opt-in email addresses. I am therefore concerned that you seem to believe that merely removing the email addresses of those who complain is adequate. Do you plan to continue sending emails to all of the other addresses in your database, given all of the many and various concerns that have been raised over whether the addresses in the database are either relevant to your campaign or legitimate opt-in registrants? How do you reconcile this with your claim to be able to teach people how to run professionally managed email marketing campaigns?

If this were an issue of a newbie PR assistant messing up, it wouldn’t ever have become a public issue. But I feel it would be unfair to the small businesses considering spending time — and more importantly, on the British taxpayers who would be the ones spending the money — on courses teaching them “professionally managed email marketing campaigns”, were I not to highlight the ironic fact that this is one of the least professionally managed email marketing campaigns on which I’ve ever had the misfortune to be on the receiving end, and that I’ve yet to see demonstrated any serious understanding from you of just how bad this email marketing campaign was and how to rectify the situation.